Human Resources - Employee Development Customer Satisfaction

citydata.mesaaz.gov | Last Updated 29 May 2024

All HR Training instructor lead classes (in classroom and virtual) are included in this dataset. Employees evaluate the training on a 1 (Strongly Disagree) - 5 (Strongly Agree) scale related to how the training overall met their learning need. HR Training staff review the course evaluations completed post class for our instructor lead classes and take the average the Overall rating each the month for all of these classes. The metric is based on the percentage of 4-(Agree) and 5 -(Strongly Agree) affirmative responses by employees.

Tags: hr training, learning center, course evaluations

This dataset has the following 12 columns:

Column NameAPI Column NameData TypeDescriptionSample Values
Course IDcourse_idtextA 6 digit alpha/numeric identification number assigned to each HR Training Course.
Course Namecourse_nametextThe name of the HR Training Course.
Course Numbercourse_numbertextA 6 digit alpha/numeric identification number assigned to each HR Training Course.
Course Start Yearcourse_start_yeartextA 4 digit number identifying the year the HR Training Course began.
Course Start Monthcourse_start_monthtextThe full name of the month when the HR Training Course began.
Course Start Date Timecourse_start_date_timecalendar_dateThe full name of the month when the HR Training Course began.
Course End Yearcourse_end_yeartextThe numeric year, month, day and time when the HR Training Course ended.
Course End Monthcourse_end_monthtextThe full name of the month when the HR Training Course ended.
Course End Date Timecourse_end_date_timecalendar_dateThe numeric year, month, day and time when the HR Training Course ended.
Total Course Evaluationstotal_course_evaluationsnumberThe numeric value that indicates how many evaluations were completed for the Course.
Total Satisfied Evaluationstotal_satisfied_evaluationsnumberThe number of 4-(Agree) and 5 -(Strongly Agree) affirmative responses by employees.
Percent of Satisfied Evaluationspercent_of_satisfiednumberThe percentage of 4-(Agree) and 5 -(Strongly Agree) affirmative responses by employees.