These are the results of the 2016 & 2017 Citizen Satisfaction survey. To see the most recent reports, visit <a href="https://calgary.ca/citizensatisfaction">Calgary.ca/citizensatisfaction</a>. For detailed information on the variables in this dataset, <a href="https://data.calgary.ca/api/views/kgh7-mhue/files/2af27146-e761-4eb5-abf7-f825be439481?download=true&filename=Variable%20Metadata%20Citizen%20Satisfaction%20Survey%20(2016-2017).csv">see the variable metadata</a>. Methodology The Citizen Satisfaction survey is a telephone survey conducted with a randomly selected sample of Calgarians aged 18 years and older. The survey is conducted on an annual basis. The data are weighted to ensure the overall sample’s quadrant, ward, and age/gender composition reflects that of the actual Calgary population aged 18 or older according to Municipal and Federal Census data. Weights are included in the dataset. <a href="https://data.calgary.ca/api/views/kgh7-mhue/files/2af27146-e761-4eb5-abf7-f825be439481?download=true&filename=Variable%20Metadata%20Citizen%20Satisfaction%20Survey%20(2016-2017).csv">The variable metadata</a> contains detailed information on the variables.
This dataset has the following 34 columns:
| Column Name | API Column Name | Data Type | Description | Sample Values |
|---|---|---|---|---|
| uid | uid | text | cBR64yxQ Qp8nTgyf rGA65hoU qwbq3S9u zn04bTNR view top 100 | |
| Mweight0 | mweight0 | number | Survey weight | 0.65518 0.61442 0.66157 0.58808 0.89634 view top 100 |
| qwave | qwave | text | Year of survey | Year-2017 Year-2016 view top 100 |
| s4qt | s4qt | text | Quadrant of Calgary (1 = Southwest; 2 = Southeast; 3 = Northwest; 4 = Northeast; 5 = Don't Know) | 3 1 2 4 view top 100 |
| market2 | market2 | text | City of Calgary Ward | 4 12 11 1 10 view top 100 |
| q39 | q39 | text | Household income category | $120,000 and over (Net) Don't Know $45,000 to just under $60,000 $90,000 to just under $105,000 $105,000 to just under $120,000 view top 100 |
| q34 | q34 | text | Household tenancy | Own Rent Neither Other Don't Know view top 100 |
| q37 | q37 | number | Years in Calgary | 20 40 30 35 50 view top 100 |
| q38 | q38 | text | Highest level of education | Completed university degree or post-grad degree Some post secondary or college diploma Completed high school or less Don't Know view top 100 |
| q30 | q30 | number | Age | 59 60 61 58 56 view top 100 |
| q32x | q32x | text | Children in household | No Yes Don't Know view top 100 |
| q40 | q40 | text | Member of a visible minority | No Yes Don't Know view top 100 |
| sexfix | sexfix | text | Gender | Male Female view top 100 |
| q2a | q2a | number | Overall quality of life (1-10) | 8 7 9 6 10 view top 100 |
| q3 | q3 | number | Change in quality of life (Improved/Stayed the same/Worsened) | 2 3 1 4 view top 100 |
| q24bx_1 | q24bx_1 | number | Calgary is moving in the right direction to ensure a high quality of life for future generations (1-10) | 8 7 6 5 10 view top 100 |
| q24bx_2 | q24bx_2 | number | The City of Calgary, municipal government, fosters a city that is inclusive and accepting of all (1-10) | 8 10 7 9 5 view top 100 |
| q24bx_3 | q24bx_3 | number | I am proud to be a Calgarian (1-10) | 10 8 9 7 5 view top 100 |
| q24bx_4 | q24bx_4 | number | I am proud to live in my neighbourhood (1-10) | 10 8 9 7 6 view top 100 |
| q24bx_5 | q24bx_5 | number | I am regularly involved in neighbourhood and local community events (1-10) | 5 1 7 3 6 view top 100 |
| q24bx_6 | q24bx_6 | number | Calgary is a great place to make a living (1-10) | 8 7 10 6 9 view top 100 |
| q24bx_7 | q24bx_7 | number | Calgary is a great place to make a life (1-10) | 8 10 7 9 6 view top 100 |
| q24cx | q24cx | number | Calgary is on the right track to be a better city 10 years from now (1-4) | 3 4 2 1 5 view top 100 |
| q10 | q10 | number | How safe do you feel or would you feel walking alone in your neighborhood after dark? (1-4) | 3 4 2 1 5 view top 100 |
| q19_1 | q19_1 | number | The quality of customer service from the city is consistently high (0-3) | 2 3 1 0 4 view top 100 |
| q19_2 | q19_2 | number | The city responds quickly to requests and concerns (0-3) | 2 3 1 0 4 view top 100 |
| q19_3 | q19_3 | number | City staff are courteous, helpful, and knowledgeable (0-3) | 2 3 1 4 0 view top 100 |
| q19_4 | q19_4 | number | City staff are easy to get a hold of when I need them (0-3) | 2 3 1 0 4 view top 100 |
| q19_5 | q19_5 | number | The City of Calgary practices open and accessible government (0-3) | 2 3 1 0 4 view top 100 |
| q19_6 | q19_6 | number | The City of Calgary makes customer service a priority (0-3) | 2 3 1 0 4 view top 100 |
| q19_7 | q19_7 | number | The City allows citizen to have meaningful input into decision-making (0-3) | 2 1 3 0 4 view top 100 |
| q19_8 | q19_8 | number | The City used input from Calgarians in decision-making about City projects and services (0-3) | 2 1 3 0 4 view top 100 |
| q11a | q11a | number | Please rate the value you feel you receive from your municipal property tax dollars (1-10) | 7 8 6 5 9 view top 100 |
| q12 | q12 | number | Increase taxes vs cut services (1-4) | 3 2 1 4 5 view top 100 |