E-scooters - December 2020 - Edmonton Insight Community

data.edmonton.ca | Last Updated 3 Jun 2022

This was one single topic from the E-scooter Survey. To view the survey questions, click the following link: https://www.edmontoninsightcommunity.ca/c/a/5W8Wd1mFR0WFqytbpcY4rR?t=1 Open from December 9-20, 2020. At the time the survey was launched survey invitations were sent to 1830 Insight Community Members who opted in to receive the survey in the November 2020 Mixed topic Survey. The survey was also posted on Edmonton.ca/Surveys for any person to access and fill out. 1553 respondents completed the survey, 1269 from the Edmonton Insight Community and 284 from the Open Link which represents a completion rate of 73.46%.

Tags: survey, insight community, insight, e-scooter, escooter, scooter, lime, bird

This dataset has the following 141 columns:

Column NameAPI Column NameData TypeDescriptionSample Values
indexindexnumber
activityIdactivityidtext
responseDateresponsedatecalendar_date
RespondentLocalerespondentlocaletext
StartedDatestarteddatecalendar_date
InvitationDateinvitationdatecalendar_date
ResponseStatusresponsestatustext
Versionversiontext
PointsEarnedpointsearnednumber
RespondentSource_ICM Power Surveysrespondentsource_icm_power_surveystext
OSTypeostypetext
DeviceTypedevicetypetext
BrowserTypebrowsertypetext
BrowserVersionbrowserversiontext
PluginType_No Detectable Pluginplugintype_no_detectable_plugintext
BrowserExperience_Javascript Enabledbrowserexperience_javascript_enabledtext
BrowserExperience_User Agentbrowserexperience_user_agenttext
D1d1textRespondents were asked, "Which neighbourhood do you live in?" One selection was required with a drop down list of all 300+ neighbourhoods including Prefer not to answer, I don't know, and I don't live in Edmonton as options.
D2d2textRespondents were asked, ""Are you?"" Possible answers were Under 18 years old 18-24 years old 25-34 years old 35-44 years old 45-54 years old 55-64 years old 65 to 74 years old 75+ years old I prefer not to answer
D4ad4atextRespondents were provided a definition of disability and were asked, "Are you a person with a disability?" Possible answers were: Yes No I prefer not to answer
Q1q1textAll respondents were asked, "Did you use an e-scooter service in Edmonton in 2020?" Possible answers were: Yes No
Q2q2textFor those who answered "Yes" in Q1, respondents were asked, "How often did you use the service?"". Possible answers were: Often (multiple times per week) Sometimes (a few times per month) Rarely (one or two times per month)
Q3_Quick alternative mode of travel in congested areasq3_quick_alternative_mode_of_travel_in_congested_areastextFor those who answered "Yes" in Q1, respondents were asked, "What was your primary reason for using the service?" Selecting all that apply: Quick alternative mode of travel in congested areas
Q3_Recreationq3_recreationtextFor those who answered "Yes" in Q1, respondents were asked, "What was your primary reason for using the service?" Selecting all that apply: Recreation
Q4_In bike lanesq4_in_bike_lanestextFor those who answered "Yes" in Q1, they were then asked, "Where did you primarily ride the service?" Selecting all that apply: In bike lanes
Q4_On shared paths - can be used for walking, cycling or e-scootersq4_on_shared_paths_can_be_used_for_walking_cycling_or_e_scooterstextFor those who answered "Yes" in Q1, they were then asked, "Where did you primarily ride the service?" Selecting all that apply: On shared paths - can be used for walking, cycling or e-scooters
Q4_On streets with speed limits of 50 km/h or lessq4_on_streets_with_speed_limits_of_50_km_h_or_lesstextFor those who answered "Yes" in Q1, they were then asked, "Where did you primarily ride the service?" Selecting all that apply: On streets with speed limits of 50 km/h or less
Q4aq4atextFor those who answered "Yes" in Q1, respondents were then asked, "How often did you wear a helmet while riding an e-scooter?" Possible answers were: Always, Often, Sometimes, Never
Q7_0q7_0textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: Anywhere on a sidewalk
Q7_1q7_1textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: On a sidewalk within 0.5m from curb and allows 1.8 of clearance for pedestrians
Q7_2q7_2textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: Parking lanes, where available
Q7_3q7_3textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: Parking lanes, when sidewalks are less than 1.8m
Q7_4q7_4textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: Parking spots set aside for E-Park, no parking zones, no stopping zones, disabled parking zones, loading zones
Q7_5q7_5textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: Parkland
Q7_6q7_6textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: Within a metre from a shared pathway or trail
Q7_7q7_7textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: In a bike lane, shared pathway, alley or loading area
Q7_8q7_8textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: On a bridge or in a median island
Q7_9q7_9textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: Bike park areas at transit centres or rec centres
Q7_10q7_10textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: Car stalls
Q7_11q7_11textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: In doorways or emergency exits, on ramps, or next to handrails, bus benches or bus shelters
Q7_12q7_12textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: Inside a Transit Centre or rec centre, on a LRT platform, onto a bus
Q7_13q7_13textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: Onto a train during operating hours
Q7_14q7_14textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: With 1.5m of benches, E-Park pay stations, transit signs, call boxes, crosswalk buttons, utility boxes or poles
Q7_15q7_15textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: Within 5m of a fire hydrant or fire department connection
Q7_16q7_16textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where are e-scooters allowed to be parked?" A grid with "Yes" and "No" was presented with the selections: Within a metre of a shrub bed, tree, or other vegetation aside from grass
Q8_0q8_0textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where can e-scooters be ridden?". A grid with "Yes" and "No" was presented with the following selections: Bike lanes
Q8_1q8_1textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where can e-scooters be ridden?". A grid with "Yes" and "No" was presented with the following selections: Shared pathways
Q8_2q8_2textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where can e-scooters be ridden?". A grid with "Yes" and "No" was presented with the following selections: Shared streets
Q8_3q8_3textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where can e-scooters be ridden?". A grid with "Yes" and "No" was presented with the following selections: Roads with a posted speed limit of 50km/h or less
Q8_4q8_4textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where can e-scooters be ridden?". A grid with "Yes" and "No" was presented with the following selections: Roads with a posted speed limit over 50 km/h
Q8_5q8_5textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where can e-scooters be ridden?". A grid with "Yes" and "No" was presented with the following selections: Sidewalks
Q8_6q8_6textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where can e-scooters be ridden?". A grid with "Yes" and "No" was presented with the following selections: Park trails not maintained by the City
Q8_7q8_7textFor those who answered "Yes" in Q1, respondents were asked, "To the best of your knowledge of City regulations and guidelines, where can e-scooters be ridden?". A grid with "Yes" and "No" was presented with the following selections: Vehicle lanes designated for patio use
Q9q9textFor those who answered "Yes" in Q1, respondents were asked, "Did you receive information about e-scooter use and safety from the e-scooter company after signing up, such as through emails, pop-ups, texts, or other forms of messaging?". Possible answers were: Yes, No
Q9aq9atextFor those who answered "Yes" in Q1 and "Yes" in Q9, they were then asked, "Did the information help you learn more about e-scooter use and safety?" Possible answers were: Yes, No
Q10_0q10_0textFor those who answered "Yes" in Q1, respondents were then asked, "To what extent do you agree or disagree with the following statements regarding your experience with e-scooters in 2020? A Likert agreement scale was presented (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree, Not applicable). Statement: The e-scooters were cleaned regularly during the COVID-19 pandemic
Q10_1q10_1textFor those who answered "Yes" in Q1, respondents were then asked, "To what extent do you agree or disagree with the following statements regarding your experience with e-scooters in 2020? A Likert agreement scale was presented (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree, Not applicable). Statement: There were adequate options for parking the e-scooters
Q10_2q10_2textFor those who answered "Yes" in Q1, respondents were then asked, "To what extent do you agree or disagree with the following statements regarding your experience with e-scooters in 2020? A Likert agreement scale was presented (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree, Not applicable). Statement: It was easy to find information on City regulations about using e-scooters
Q10_3q10_3textFor those who answered "Yes" in Q1, respondents were then asked, "To what extent do you agree or disagree with the following statements regarding your experience with e-scooters in 2020? A Likert agreement scale was presented (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree, Not applicable). Statement: The service provider (the e-scooter company) provided satisfactory responses when I asked questions.
Q12_0q12_0textAll respondents were then asked, "Rate your level of agreement with the following statements:" A Likert agreement scale was provided (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree, Not applicable). Statement: e-scooters help connect people to each other
Q12_1q12_1textAll respondents were then asked, "Rate your level of agreement with the following statements:" A Likert agreement scale was provided (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree, Not applicable). Statement: e-scooters help connect people to their city
Q12_2q12_2textAll respondents were then asked, "Rate your level of agreement with the following statements:" A Likert agreement scale was provided (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree, Not applicable). Statement: e-scooters are enjoyable
Q12_3q12_3textAll respondents were then asked, "Rate your level of agreement with the following statements:" A Likert agreement scale was provided (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree, Not applicable). Statement: e-scooters are beneficial because they provide another way for people to get from point A to point B"
Q13_0q13_0textAll respondents were then asked, "How often did the following occur when you encountered parked e-scooters?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): Too many e-scooters were parked in one location
Q13_1q13_1textAll respondents were then asked, "How often did the following occur when you encountered parked e-scooters?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): E-scooters were not parked in an upright position
Q13_2q13_2textAll respondents were then asked, "How often did the following occur when you encountered parked e-scooters?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): E-scooters were blocking the travel path
Q13_3q13_3textAll respondents were then asked, "How often did the following occur when you encountered parked e-scooters?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): E-scooters were parked in a way that obstructed emergency doorways or pathways, etc
Q13_4q13_4textAll respondents were then asked, "How often did the following occur when you encountered parked e-scooters?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): E-scooters were parked in a zone designated only for vehicles"
Q14_0q14_0textAll respondents were then asked, "How often did the following occur when you encountered an e-scooter as a sidewalk user?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): E-scooter was driven on the sidewalk
Q14_1q14_1textAll respondents were then asked, "How often did the following occur when you encountered an e-scooter as a sidewalk user?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): Was cut off
Q14_2q14_2textAll respondents were then asked, "How often did the following occur when you encountered an e-scooter as a sidewalk user?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): Did not receive a proper advance warning by voice or ringing bell when being passed
Q14_3q14_3textAll respondents were then asked, "How often did the following occur when you encountered an e-scooter as a sidewalk user?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): Had to move out of the way to avoid a collision
Q14_4q14_4textAll respondents were then asked, "How often did the following occur when you encountered an e-scooter as a sidewalk user?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): Was unable to move out of the way to avoid a collision
Q14_5q14_5textAll respondents were then asked, "How often did the following occur when you encountered an e-scooter as a sidewalk user?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): Experienced a collision
Q15_0q15_0textAll respondents were asked, "How often did the following occur when you encountered an e-scooter as a driver or cyclist?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): Blocked my path
Q15_1q15_1textAll respondents were asked, "How often did the following occur when you encountered an e-scooter as a driver or cyclist?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): Did not give enough room to pass
Q15_2q15_2textAll respondents were asked, "How often did the following occur when you encountered an e-scooter as a driver or cyclist?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): Was cut off
Q15_3q15_3textAll respondents were asked, "How often did the following occur when you encountered an e-scooter as a driver or cyclist?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): Had to move out of the way to avoid a collision
Q15_4q15_4textAll respondents were asked, "How often did the following occur when you encountered an e-scooter as a driver or cyclist?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): Was unable to move out of the way due to physical limitations (lack of space, other vehicles, etc.)
Q15_5q15_5textAll respondents were asked, "How often did the following occur when you encountered an e-scooter as a driver or cyclist?" (5- Very often, 4, 3, 2, 1 - Rarely / Not at all): Experienced a collision
Q16_Vendors (Lime, Bird) apps, websites, and/or social media accountsq16_vendors_lime_bird_apps_websites_and_or_social_media_accountstextAll respondents were asked, "Did you use any of the following sources to access information about e-scooters?" Selecting all that apply: Vendors (Lime, Bird) apps, websites, and/or social media accounts
Q19q19textAll respondents were asked, "In 2020, the City allowed the service providers to increase the number of e-scooters available for users compared to 2019. Do you think in 2021..." Possible answers were: The number of e-scooters available should be increased further Should remain the same as 2020 Should be reduced compared to 2020 No opinion
Q20q20textTwo photos of escooter designated parking spaces were shown. All respondents were asked, "Did you notice any of these designated e-scooters parking spaces?" Possible answers were: Yes No
Q21aq21atextFor those who answered "Yes" in Q1 and "Yes" in Q20, respondents were asked, "Do you think these designated parking spaces are convenient for e-scooter users?" Possible answers were: Yes, No
Q21bq21btextAll respondents were asked, "Where would you like to see e-scooters parked?" Possible answers were: On roadway locations, On sidewalk locations, On private development facilities (please specify), Other (please specify) NB: Open text responses are not reported
Q22_0q22_0textAll respondents were then asked, "Please rate your level of agreement for each statement" (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree): In addition to e-scooters, the City should also encourage usage of shared bicycles and e-bikes.
Q22_1q22_1textAll respondents were then asked, "Please rate your level of agreement for each statement" (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree): The City should do more to enforce how shared active vehicles, such as e-scooters, should be used.
Q22_2q22_2textAll respondents were then asked, "Please rate your level of agreement for each statement" (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree): The City should do more to educate the public, users and non-users, on safe e-scooter use and etiquette.
Invite_to_Joininvite_to_jointext
Parkingallowedparkingallowedtext
RidingAllowedridingallowedtext
CompletedDatecompleteddatecalendar_date
CompletionTimecompletiontimenumber
Q11_Other, please specifyq11_other_please_specifytextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: Other (please specify) NB: Open text responses are not resported
Q16_City of Edmonton social media accountsq16_city_of_edmonton_social_media_accountstextAll respondents were asked, "Did you use any of the following sources to access information about e-scooters?" Selecting all that apply: City of Edmonton social media accounts
Q16_Independent social media accounts and websitesq16_independent_social_media_accounts_and_websitestextAll respondents were asked, "Did you use any of the following sources to access information about e-scooters?" Selecting all that apply: Independent social media accounts and websites
Q21q21textFor those who answered "No" in Q1 and "Yes" in Q20, they were then asked, "Do you think these designated parking spaces are placed appropriately within public space?" Possible answers were: Yes, No
Q11_Did not know how to use e-scootersq11_did_not_know_how_to_use_e_scooterstextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: Did not know how to use e-scooters
Q11_Did not have access to mobile phone applicationq11_did_not_have_access_to_mobile_phone_applicationtextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: Did not have access to mobile phone application
Q16_News mediaq16_news_mediatextAll respondents were asked, "Did you use any of the following sources to access information about e-scooters?" Selecting all that apply: News media
Q11_Not available in my area of the cityq11_not_available_in_my_area_of_the_citytextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: Not available in my area of the city
Q11_Did not want to pay for the serviceq11_did_not_want_to_pay_for_the_servicetextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: Did not want to pay for the service
Q16_Other, please specifyq16_other_please_specifytextAll respondents were asked, "Did you use any of the following sources to access information about e-scooters?" Selecting all that apply: Other (please specify) NB: Open text responses are not reported
Q3_Just wanted to try it outq3_just_wanted_to_try_it_outtextFor those who answered "Yes" in Q1, respondents were asked, "What was your primary reason for using the service?" Selecting all that apply: Just wanted to try it out
Q3_Filled a transportation gap in my travel routeq3_filled_a_transportation_gap_in_my_travel_routetextFor those who answered "Yes" in Q1, respondents were asked, "What was your primary reason for using the service?" Selecting all that apply: Filled a transportation gap in my travel route
ParkingNOTallowedparkingnotallowedtext
RidingNOTAllowedridingnotallowedtext
Q11_Was not comfortable riding the e-scootersq11_was_not_comfortable_riding_the_e_scooterstextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: Was not comfortable riding the e-scooters
Q11_Did not feel safe using itq11_did_not_feel_safe_using_ittextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: Did not feel safe using it
Q16_City of Edmonton websiteq16_city_of_edmonton_websitetextAll respondents were asked, "Did you use any of the following sources to access information about e-scooters?" Selecting all that apply: City of Edmonton website
Q18_0q18_0textFor those who answered "City of Edmonton website" in Q16, they were then asked, "To what extent do you agree or disagree with the following statements?" (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree, Not applicable): It was easy to find the information I needed from the City’s website
Q18_1q18_1textFor those who answered "City of Edmonton website" in Q16, they were then asked, "To what extent do you agree or disagree with the following statements?" (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree, Not applicable): The information met my needs or answered all my questions
Q18_2q18_2textFor those who answered "City of Edmonton website" in Q16, they were then asked, "To what extent do you agree or disagree with the following statements?" (Strongly agree, Somewhat agree, Neither agree nor disagree, Somewhat disagree, Strongly disagree, Not applicable): The information was easy to understand
Q3_Daily commuteq3_daily_commutetextFor those who answered "Yes" in Q1, respondents were asked, "What was your primary reason for using the service?" Selecting all that apply: Daily commute
Q4_On sidewalksq4_on_sidewalkstextFor those who answered "Yes" in Q1, they were then asked, "Where did you primarily ride the service?" Selecting all that apply: On sidewalks
Q11_I was worried about COVID -19 transmission risksq11_i_was_worried_about_covid_19_transmission_riskstextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: I was worried about COVID -19 transmission risks
Q16_Word of mouthq16_word_of_mouthtextAll respondents were asked, "Did you use any of the following sources to access information about e-scooters?" Selecting all that apply: Word of mouth
Q11_Could not afford the serviceq11_could_not_afford_the_servicetextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: Could not afford the service
Q11_Did not want to agree to the terms of licence agreementq11_did_not_want_to_agree_to_the_terms_of_licence_agreementtextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: Did not want to agree to the terms of licence agreement
Q11_Not physically able to use itq11_not_physically_able_to_use_ittextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: Not physically able to use it
Q16_311q16_311textAll respondents were asked, "Did you use any of the following sources to access information about e-scooters?" Selecting all that apply: 311
Q11_Did not have access to /chose not to use a smartphoneq11_did_not_have_access_to_chose_not_to_use_a_smartphonetextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: Did not have access to /chose not to use a smartphone
D4b_Other Please specifyd4b_other_please_specifytextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: Other (please specify) NB: Open text responses are not reported
Q3_Daily errandsq3_daily_errandstextFor those who answered "Yes" in Q1, respondents were asked, "What was your primary reason for using the service?" Selecting all that apply: Daily errands
Q3_Other, please specifyq3_other_please_specifytextFor those who answered "Yes" in Q1, respondents were asked, "What was your primary reason for using the service?" Selecting all that apply: Other (please specify) NB: Open text responses are not reported
D4b_Psychological (Mental Health such as Anxiety, Depression, etc.)d4b_psychological_mental_health_such_as_anxiety_depression_etctextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: Psychological (Mental Health such as Anxiety, Depression, etc.)
D4b_Hearingd4b_hearingtextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: Hearing
Q4_On streets with speed limits of more than 50 km/hq4_on_streets_with_speed_limits_of_more_than_50_km_htextFor those who answered "Yes" in Q1, they were then asked, "Where did you primarily ride the service?" Selecting all that apply: On streets with speed limits of more than 50 km/h
Q4_Other, please specifyq4_other_please_specifytextFor those who answered "Yes" in Q1, they were then asked, "Where did you primarily ride the service?" Selecting all that apply: Other (please specify) NB: Open text responses are not reported
D4b_Chronic illnessd4b_chronic_illnesstextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: Chronic illness
D4b_Mobilityd4b_mobilitytextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: Mobility
D4b_Seeingd4b_seeingtextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: Seeing
Q11_Did not have access to/ did not use a credit card, bank card, or online banking accountq11_did_not_have_access_to_did_not_use_a_credit_card_bank_card_or_online_banking_accounttextFor those who answered "No" in Q1, they were then asked, "Why didn’t you access the services?" Selecting all that apply: Did not have access to/ did not use a credit card, bank card, or online banking account
D4b_Paind4b_paintextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: Pain
D4b_Agilityd4b_agilitytextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: Agility
D4b_Memoryd4b_memorytextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: Memory
D4b_Speechd4b_speechtextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: Speech
D4b_I prefer not to answerd4b_i_prefer_not_to_answertextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: I prefer not to answer [exclusive]
D4b_Learningd4b_learningtextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: Learning
D4b_Developmentald4b_developmentaltextFor those who answered "Yes" in Q4a, they were asked, "What is the nature of your disability?" Selecting all that apply: Developmental
PluginType_Flashplugintype_flashtext