Citizen Connect Open Public Works Service Requests

data.memphistn.gov | Last Updated 29 May 2024

This dataset shows Public Works Open Service Requests reported on or after January 1, 2016. This dataset is used to populate Citizen Connect page.

This dataset has the following 48 columns:

Column NameAPI Column NameData TypeDescriptionSample Values
ADDRESS1address1textService request address
ADDRESS2address2textService request address2
ADDRESS3address3textService request address3
AREAareatextService request area code
CATEGORYcategorytextIncident category
CE_CATEGORYce_categorytextCode enforcement incident category
CITYcitytextCity (Memphis)
CLOSE_DATEclose_datecalendar_dateDate service request status was changed to "Closed"
COLLECTION_DAYcollection_daytextScheduled collection day
CREATED_BYcreated_bytext-
CREATED_BY_USERcreated_by_usertextUser who created service request
CREATION_DATEcreation_datecalendar_dateAuto-generated date service request was created & entered in database (may be after REPORTED_DATE)
DEPARTMENTdepartmenttextCity department responsible for service request (within Division)
DISTRICTdistricttextCouncil district in which the service request was reported
DIVISIONdivisiontextCity division responsible for service request
FOLLOWUP_DATEfollowup_datecalendar_dateFollowup date
GROUP_NAMEgroup_nametextGroup responsible for service request (similar to Division/Department)
INCIDENT_IDincident_idtextUnique incident ID
INCIDENT_NUMBERincident_numbertextUnique incident number
INCIDENT_RESOLVED_DATEincident_resolved_datecalendar_dateDate incident status was changed to "Resolved"
INCIDENT_TYPE_IDincident_type_idtextIncident type ID
LAST_MODIFIED_DATElast_modified_datecalendar_dateDate service request was last modified
LAST_UPDATE_DATElast_update_datecalendar_dateDate service request was last updated (auto-generated)
LAST_UPDATE_LOGINlast_update_logintext
LAST_UPDATED_BYlast_updated_bytextPerson who last updated
MAP_PAGEmap_pagetext
Location 1 (address)location_1_addresstextLocation
NEXT_OPEN_TASK_DATEnext_open_task_datecalendar_dateNext open task date
NUMBER_OF_TASKSnumber_of_taskstext
OWNER_NAMEowner_nametext
PARCEL_IDparcel_idtext
POSTAL_CODEpostal_codetextZip code
REPORTED_DATEreported_datecalendar_dateUser-submitted service request report date
REQUEST_PRIORITYrequest_prioritytextRequest priority: High, Medium, or Low
REQUEST_STATUSrequest_statustextRequest status (this dataset includes service requests NOT marked as closed or resolved: Open, In Progress, Pending Litigation, etc.)
REQUEST_TYPErequest_typetextRequest type (acronyms correspond to department: SWM = Solid Waste Management, EMI = Environmental Maintenance, CE = Code Enforcement, etc.)
RESOLUTION_CODEresolution_codetextCode indicating how the incident was resolved and/or actions taken to address the service request
RESOLUTION_CODE_MEANINGresolution_code_meaningtextResolution code meaning
RESOLUTION_SUMMARYresolution_summarytextSummary of incident resolution/actions taken
SR_CREATION_CHANNELsr_creation_channeltextService request creation channel (phone or web)
STATEstatetextState (TN)
STREET_NAMEstreet_nametextService request street name
SUB_DISTRICTsub_districttextCouncil sub-district in which service request was reported
SUMMARYsummarytextDescription of service request/issue
SWM_CODEswm_codetextSolid Waste Management code (if applicable)
TARGET_BLOCKtarget_blocktextTarget block
ZONEzonetextZone
Location 1location_1pointAddress