Metro Resident Survey Responses

data.nashville.gov | Last Updated 26 May 2020

Responses by Davidson County Residents to the Metro Resident Survey

Tags: survey, resident, satisfaction, quality, research, customer service

This dataset has the following 181 columns:

Column NameAPI Column NameData TypeDescriptionSample Values
PeriodperiodtextCalendar quarter in which the survey response was received
Start Datestart_datecalendar_dateBeginning date of the period in which the survey response was received
End Dateend_datecalendar_dateEnding date of the period in which the survey response was received
ZIP Codezip_codetextZIP code of the respondent
Service Districtservice_districttextService district in which the respondent resides
Quality of Lifequality_of_lifetextHow satisfied are you with the overall quality of life in Davidson County?
Overall Feeling of Safetyoverall_feeling_of_safetytextHow satisfied are you with the overall feeling of safety in Davidson County?
Neighborhood Safetyneighborhood_safetytextHow satisfied are you with how safe you feel in your neighborhood?
City Appearancecity_appearancetextHow satisfied are you with the overall physical appearance of Davidson County?
Neighborhood Appearanceneighborhood_appearancetextHow satisfied are you with the physical appearance of your neighborhood?
Nashville as Residencenashville_as_residencetextPlease rate Davidson County as a place to live.
Nashville as Place to Raise Childrennashville_as_place_to_raisetextPlease rate Davidson County as a place to raise children.
Nashville as Workplacenashville_as_workplacetextPlease rate Davidson County as a place to work.
Nashville as Place to Start/Grow Businessnashville_as_place_to_starttextPlease rate Davidson County as a place to start/grow a business.
Nashville as Retirement Placenashville_as_retirement_placetextPlease rate Davidson County as a place to retire/grow older.
Metro Services - Overallmetro_services_overalltextHow satisfied are you with the overall quality of services provided by Metro?
Value Received from Taxesvalue_received_from_taxestextHow satisfied are you with the overall value you receive for your local tax dollars and fees?
Elected Official Leadershipelected_official_leadershiptextHow satisfied are you with the overall quality of leadership from Metro's elected officials?
Elected Official Responsivenesselected_officialtextHow satisfied are you with the responsiveness of Metro's elected officials?
Elected Official Accessibilityelected_official_accessibilitytextHow satisfied are you with the accessibility of Metro's elected officials?
Metro Transparency and Ethicsmetro_transparency_and_ethicstextHow satisfied are you with how ethically/transparently Metro conducts business?
Metro Budgeting and Stewardshipmetro_budgeting_andtextHow satisfied are you with Metro's budgeting and stewardship of taxpayer dollars?
Customer Servicecustomer_servicetextHow satisfied are you with the customer service you receive from Metro employees?
Metro Communicationmetro_communicationtextHow satisfied are you with the overall quality of Metro communication with the public?
Decision Input Opportunitydecision_input_opportunitytextHow satisfied are you with the opportunity to provide input into decisions made by Metro?
Crime Preventioncrime_preventiontextHow satisfied are you with Metro's overall efforts to prevent crime?
Police - Overallpolice_overalltextHow satisfied are you with the overall quality of police?
Fire and EMS - Overallfire_and_ems_overalltextHow satisfied are you with the overall quality of fire and emergency medical services (EMS)?
Streets and Sidewalks - Overallstreets_and_sidewalks_overalltextHow satisfied are you with the overall quality of maintenance of city streets, sidewalks, and infrastructure?
Trash and Recycling - Overalltrash_and_recycling_overalltextHow satisfied are you with the overall quality of solid waste services (trash/recycling)?
Public Educationpublic_educationtextHow satisfied are you with the overall quality of public education?
Public Health - Overallpublic_health_overalltextHow satisfied are you with the overall quality public health (including General Hospital)?
Public Librarypublic_librarytextHow satisfied are you with the overall quality of the library?
Social Services - Overallsocial_services_overalltextHow satisfied are you with the overall quality of social services (including homeless services)?
Economic Development - Overalleconomic_development_overalltextHow satisfied are you with the overall quality of economic development services?
Parks and Recreation - Overallparks_and_recreation_overalltextHow satisfied are you with the overall quality of parks and recreation?
Code Enforcement - Overallcode_enforcement_overalltextHow satisfied are you with the overall quality of code enforcement (e.g. property standards, short-term rentals)?
Public Transit - Overallpublic_transit_overalltextHow satisfied are you with the overall quality of public transportation?
Water Services - Overallwater_services_overalltextHow satisfied are you with the overall quality of water/stormwater services?
Metro-provided Arts and Culture - Overallmetro_provided_arts_andtextHow satisfied are you with the overall quality of Metro-provided arts amenities, cultural activities, and public art?
Affordable Housing - Overallaffordable_housing_overalltextHow satisfied are you with the overall quality of affordable housing?
Historic Preservation - Overallhistoric_preservation_overalltextHow satisfied are you with the overall quality of historic preservation by Metro?
1st Priority Service_1st_priority_servicetextWhich FIVE of the city services listed above do you think should receive the MOST EMPHASIS from Metro over the next TWO years? Please list in order of priority (1st = Highest Priority)
2nd Priority Service_2nd_priority_servicetextWhich FIVE of the city services listed above do you think should receive the MOST EMPHASIS from Metro over the next TWO years? Please list in order of priority (1st = Highest Priority)
3rd Priority Service_3rd_priority_servicetextWhich FIVE of the city services listed above do you think should receive the MOST EMPHASIS from Metro over the next TWO years? Please list in order of priority (1st = Highest Priority)
4th Priority Service_4th_priority_servicetextWhich FIVE of the city services listed above do you think should receive the MOST EMPHASIS from Metro over the next TWO years? Please list in order of priority (1st = Highest Priority)
5th Priority Service_5th_priority_servicetextWhich FIVE of the city services listed above do you think should receive the MOST EMPHASIS from Metro over the next TWO years? Please list in order of priority (1st = Highest Priority)
City Street Maintenancecity_street_maintenancetextHow satisfied are you with maintenance of city streets (not including interstates like I-440)?
Street Signs and Traffic Signalsstreet_signs_and_traffictextHow satisfied are you with maintenance of street signs and traffic signals?
Pedestrian Infrastructurepedestrian_infrastructuretextHow satisfied are you with pedestrian infrastructure (e.g. sidewalks, crosswalks)?
Curb Space Managementcurb_space_managementtextHow satisfied are you with curb space management (e.g. on-street parking, rideshare)?
Bicycle Infrastructurebicycle_infrastructuretextHow satisfied are you with on-street bicycle infrastructure (e.g. bike lanes, signage)?
Trash Servicetrash_servicetextHow satisfied are you with trash service?
Curbside Recyclingcurbside_recyclingtextHow satisfied are you with curbside recycling service?
Drop-off Recyclingdrop_off_recyclingtextHow satisfied are you with drop-off recycling centers?
Street Lightingstreet_lightingtextHow satisfied are you with the adequacy of street lighting?
Public Works Personnel Professionalismpublic_works_personneltextHow satisfied are you with the professionalism of Public Works personnel?
Police Visibilitypolice_visibilitytextHow satisfied are you with the visibility of police in neighborhoods?
Traffic Enforcementtraffic_enforcementtextHow satisfied are you with enforcement of local traffic laws?
Police Professionalismpolice_professionalismtextHow satisfied are you with the professionalism of police officers?
Police Response Timepolice_response_timetextHow satisfied are you with how quickly police respond to emergencies?
School Crossing Guardsschool_crossing_guardstextHow satisfied are you with the school crossing guard program?
School Resource Officersschool_resource_officerstextHow satisfied are you with school resource officers?
Youth Violence Programsyouth_violence_programstextHow satisfied are you with programs to address youth violence?
Special Event Securityspecial_event_securitytextHow satisfied are you with security at special events?
Fire Servicesfire_servicestextHow satisfied are you with the quality of local fire services?
Fire Response Timefire_response_timetextHow satisfied are you with how quickly fire personnel respond to emergencies?
Emergency Medical Services (EMS)emergency_medical_servicestextHow satisfied are you with the quality of local emergency medical services?
EMS Response Timeems_response_timetextHow satisfied are you with how quickly emergency medical personnel respond to emergencies?
Fire Professionalismfire_professionalismtextHow satisfied are you with the professionalism of fire personnel?
EMS Professionalismems_professionalismtextHow satisfied are you with the professionalism of emergency medical personnel?
MTA Bus Servicemta_bus_servicetextHow satisfied are you with MTA bus service?
Music City Circuitmusic_city_circuittextHow satisfied are you with Music City Circuit?
AccessRideaccessridetextHow satisfied are you with AccessRide (door-to-door paratransit)?
Music City Starmusic_city_startextHow satisfied are you with Music City Star?
Park and Ridepark_and_ridetextHow satisfied are you with Park and Ride locations?
Bus Sheltersbus_shelterstextHow satisfied are you with bus shelters?
MTA Personnel Professionalismmta_personnel_professionalismtextHow satisfied are you with the professionalism of MTA personnel?
Trash and Debris Enforcementtrash_and_debris_enforcementtextHow satisfied are you with enforcing the clean-up of trash and debris on private property?
Lawn and Brush Enforcementlawn_and_brush_enforcementtextHow satisfied are you with enforcing the mowing and cutting of weeds on private property?
Exterior Maintenance Enforcementexterior_maintenancetextHow satisfied are you with enforcing the exterior maintenance of residential buildings?
Short-Term Rental Enforcementshort_term_rental_enforcementtextHow satisfied are you with enforcing short-term rental property (STRP) regulations?
STRP Complaint Hotlinestrp_complaint_hotlinetextHow satisfied are you with the STRP complaint hotline (Host Compliance/435-787-4357)?
Codes Personnel Professionalismcodes_personneltextHow satisfied are you with the professionalism of Codes personnel?
Codes Responsivenesscodes_responsivenesstextHow satisfied are you with the responsiveness of issues reported to Codes?
911 Services_911_servicestextHow satisfied are you with emergency 9-1-1 service?
Non-Emergency Numbernon_emergency_numbertextHow satisfied are you with non-emergency (615-862-8600) service?
hubNashville (311)hubnashville_311textHow satisfied are you with 311 service (hubNashville)?
Program Information Availabilityprogram_informationtextHow satisfied are you with the availability of information about Metro programs and services?
Nashville.govnashville_govtextHow satisfied are you with the Metro website (Nashville.gov)?
Metro Video Programmingmetro_video_programmingtextHow satisfied are you with Metro video programming (TV channel, web streaming)?
Metro Social Mediametro_social_mediatextHow satisfied are you with Metro use of social media?
Parks Maintenanceparks_maintenancetextHow satisfied are you with maintenance of Metro parks?
Outdoor Athletic Fieldsoutdoor_athletic_fieldstextHow satisfied are you with Metro outdoor athletic fields?
Walking and Biking Trailswalking_and_biking_trailstextHow satisfied are you with Metro walking/biking trails?
Swimming Poolsswimming_poolstextHow satisfied are you with Metro swimming pools?
Community Centerscommunity_centerstextHow satisfied are you with Metro community centers?
Youth Recreation Programsyouth_recreation_programstextHow satisfied are you with Metro youth recreation programs?
Senior Recreation Programssenior_recreation_programstextHow satisfied are you with Metro senior recreation programs?
Parks Personnel Professionalismparks_personneltextHow satisfied are you with the professionalism of Parks personnel?
Park Safetypark_safetytextHow satisfied are you with your feeling of safety at Metro parks and community centers?
Burial Assistance Programburial_assistance_programtextHow satisfied are you with the burial assistance program?
Family Support Servicesfamily_support_servicestextHow satisfied are you with family support services (life management, counseling)?
Homeless Serviceshomeless_servicestextHow satisfied are you with homeless services?
Nutrition Programsnutrition_programstextHow satisfied are you with nutrition programs for seniors and disabled persons?
Head Start / Early Head Starthead_start_early_head_starttextHow satisfied are you with Head Start/Early Head Start?
Low Income Home Energy Assistance Program (LIHEAP)low_income_home_energytextHow satisfied are you with the Low Income Home Energy Assistance Program?
Violent Crime Victim Servicesviolent_crime_victim_servicestextHow satisfied are you with the services provided to victims of violent crime?
Tap Watertap_watertextHow satisfied are you with drinking water straight from the tap?
Water Service Reliabilitywater_service_reliabilitytextHow satisfied are you with the reliability of [water] service in relation to outages?
Water Emergency Responsewater_emergency_responsetextHow satisfied are you with water, sewer and stormwater emergency response?
Flood Preventionflood_preventiontextHow satisfied are you with countywide flood prevention efforts?
Stormwater Fund Usestormwater_fund_usetextHow satisfied are you with the use of stormwater funds?
Water Services Valuewater_services_valuetextHow satisfied are you with the value of services provided by MWS?
Water Services Communicationwater_services_communicationtextHow satisfied are you with MWS communications (e.g. bill, website, letters, door hangers)?
Water Services Information Availabilitywater_services_informationtextHow satisfied are you with the availability of information regarding [water] services and programs?
Water Services Social Mediawater_services_social_mediatextHow satisfied are you with MWS's social media engagement?
Water Services Employee Interactionwater_services_employeetextHow satisfied are you with MWS employee interaction with the community?
Crime Victimcrime_victimtextWere you or anyone in your household the victim of a crime in Davidson County in the last year?
MNPD Officer Contactmnpd_officer_contacttextHave you or anyone in your household had contact with a MNPD police officer in the last year?
311 (hubNashville) Usage_311_hubnashville_usagetextHave you or anyone in your household used 311/hubNashville in the last year?
Nashville.gov Usagenashville_gov_usagetextHave you or anyone in your household visited Metro's website (Nashville.gov) in the last year?
Park / Community Center Usagepark_community_center_usagetextHave you or anyone in your household visited a Metro park or community center in the last year?
MTA Bus Service Usagemta_bus_service_usagetextHave you or anyone in your household used MTA bus service in the last year?
Bicycle Usagebicycle_usagetextHave you or anyone in your household ridden a bicycle on city streets or trails in the last year?
Arts / Cultural Event Attendancearts_cultural_event_attendancetextHave you or anyone in your household attended an arts/cultural event in Davidson County in the last year?
Public Library Usagepublic_library_usagetextHave you or anyone in your household visited a Metro library in the last year?
Metro Elected Official Contactmetro_elected_official_contacttextHave you or anyone in your household contacted a Metro elected official in the last year?
Public Meeting Attendancepublic_meeting_attendancetextHave you or anyone in your household attended a public meeting about Metro business in the last year?
Neighborhood Meeting Attendanceneighborhood_meetingtextHave you or anyone in your household attended a neighborhood group meeting in the last year?
Monthly Housing Cost Over 30%monthly_housing_cost_overtextDoes your monthly housing costs (rent/mortgage + utilities) exceed 30% of your monthly income?
Rideshare / Bikeshare Usagerideshare_bikeshare_usagetextHave you or anyone in your household used rideshare, bikeshare, or a related service in the last year?
Commute by Walking, Biking, or Buscommute_by_walking_bikingtextHave you or anyone in your household commuted to work by biking, walking, or transit in the last year?
Affordable Housing Preferenceaffordable_housing_preferencetextThere should be more affordable housing in my neighborhood.
Opioid Addictionopioid_addictioncheckboxHave you known someone addicted to opioids or other prescription painkillers?
Neighborhood Tree Canopyneighborhood_tree_canopytextIs there adequate shade provided by trees in your neighborhood?
Internet Use for Informationinternet_use_for_informationtextWhen you need information, do you feel you know how to use the Internet to help you?
Mobile Phone Internet Accessmobile_phone_internet_accesstextDo you have access to the Internet through a phone?
Home Internet Accesshome_internet_accesstextDoes your household own a device (computer, tablet), other than a phone, to access the Internet?
Natural Disaster Preparednessnatural_disaster_preparednesstextDo you feel confident that you know what to do during natural disasters, such as floods or tornados?
$500 Emergency Expense_500_emergency_expensetextCould you afford an emergency expense of $500 or more (e.g., hospital visit, major car/house repair)?
Healthcare Accesshealthcare_accesstextHow satisfied are you with access to affordable quality health care?
Healthy Food Accesshealthy_food_accesstextHow satisfied are you with access to affordable healthy food?
Childcare Accesschildcare_accesstextHow satisfied are you with access to affordable quality childcare?
Pre-K Accesspre_k_accesstextHow satisfied are you with access to affordable quality Pre-K?
Public Transit Accesspublic_transit_accesstextHow satisfied are you with access to public transportation?
Park and Green Space Accesspark_and_green_space_accesstextHow satisfied are you with your access to a park or green space?
Affordable Housing Accessaffordable_housing_accesstextHow satisfied are you with access to affordable housing?
Diversity Support Effortsdiversity_support_effortstextHow satisfied are you with Metro's efforts to support diversity by serving people equally regardless of religion, race/ethnicity, age, or ability?
Diversity Acceptancediversity_acceptancetextHow satisfied are you with openness and acceptance of the community towards people of diverse backgrounds?
Disability Accessdisability_accesstextHow satisfied are you with accessibility of Metro facilities/services for people with disabilities?
Job Accessjob_accesstextHow satisfied are you with access to jobs that pay a living or family supporting wage?
Neighborhood Arts and Cultureneighborhood_arts_and_culturetextHow satisfied are you with availability of arts/cultural activities in your neighborhood?
Small Business and Freelance Work Spacesmall_business_and_freelancetextHow satisfied are you with availability of affordable live/work space for small biz/freelancers?
Farmers' Marketfarmers_markettextHow satisfied are you with the Nashville Farmers' Market?
General Hospitalgeneral_hospitaltextHow satisfied are you with Nashville General Hospital?
Emergency and Natural Disaster Responseemergency_and_natural_disastertextHow satisfied are you with Metro's ability to respond effectively to emergencies or natural disasters?
No Children in Davidson Countyno_children_in_davidson_countytext[Respondent has no children under the age of 18 living in Davidson County]
Children Ages 0-5children_ages_0_5textDo you have any children ages 0-5 who live in Davidson County?
Children Ages 6-13children_agest_6_13textDo you have any children ages 6-13 who live in Davidson County?
Children Ages 14-17children_agest_13_17textDo you have any children ages 14-17 who live in Davidson County?
Public School Attendancepublic_school_attendancetext[Respondent has children attending a public school]
Charter School Attendancecharter_school_attendancetext[Respondent has children attending a charter school]
Private School Attendanceprivate_school_attendancetext[Respondent has children attending a private school]
Other School Attendanceother_school_attendancetext[Respondent has children attending another type of school not listed]
Other School Definitionother_school_definitiontext[Respondent-reported definition of an “Other” school]
School Qualityschool_qualitytextHow would you grade the quality of the school(s) your children attend?
Own or Rentown_or_renttextDo you own or rent your current residence?
Years Lived in Davidson Countyyears_lived_in_davidson_countynumberApproximately how many years have you lived in Davidson County?
Business Owner / Operatorbusiness_owner_operatortextDo you own or operate your own business?
Race / Ethnicity - Whiterace_ethnicity_whitetext[Respondent indicated race/ethnicity of “White (Not of Hispanic origin)”]
Race / Ethnicity - Blackrace_ethnicity_blacktext[Respondent indicated race/ethnicity of “Black (Not of Hispanic origin)”]
Race / Ethnicity - Hispanicrace_ethnicity_hispanictext[Respondent indicated race/ethnicity of “Hispanic”]
Race / Ethnicity - Asian or Pacific Islanderrace_ethnicity_asian_ortext[Respondent indicated race/ethnicity of “Asian or Pacific Islander”]
Race / Ethnicity - Native American or Alaskan Nativerace_ethnicity_native_americantext[Respondent indicated race/ethnicity of “American Indian or Alaskan Native”]
Race / Ethnicity - Otherrace_ethnicity_othertext[Respondent indicated race/ethnicity of “Other”]
Race / Ethnicity - Other Definitionrace_ethnicity_other_1text[Respondent-reported definition of “Other” race/ethnicity]
Total Annual Household Incometotal_annual_household_incometextWhat would you say your total annual household income is?
AgeagetextWhat is your age?
Gender Identitygender_identitytextWhat is your gender identity?
Education Attainededucation_attainedtextWhat is your educational attainment?