The Omnibus Surveys are a convenient way to get very quick input on transportation issues; to see who uses what, how they use it, and how users view it, and what they think about it; and to gauge public satisfaction with the transportation system and government programs.The series of surveys include: A monthly household survey of 1,000 households each month, which collects data on core questions about general travel experiences, satisfaction with the system, and some demographic data. Targeted surveys to address special transportation issues, as the U.S. Department of Transportation (DOT) operating administrations need them

Tags: customer satisfaction, multi-modal, transportation security, transportation system