Clarity Cores Performance

performance.smcgov.org | Last Updated 7 Nov 2016

Measure A dataset for Cores Case Management System initiative

This dataset has the following 13 columns:

Column NameAPI Column NameData TypeDescriptionSample Values
IDidtext
Departmentdepartmenttext
Programprogramtext
Measure A titlemeasure_a_titletext
Fiscal Yearfiscal_yeartext
Quarter-Yrquarter_yrtext
Datedatecalendar_date
Customer Satisfaction Ratingcustomer_satisfaction_ratingnumberComposite of satisfaction ratings based on post July 1, 2014 implementation
Overall Satisfaction - Systemoverall_satisfaction_systemnumberPercent of responses rating System satisfaction Good or better.
Overall Satisfaction - Processesoverall_satisfaction_processesnumberPercent of responses rating Project Satisfaction Good or better.
Feature Changes Ratingfeature_changes_ratingnumberComposite satisfaction ratings for Feature Changes.
System Support Ratingsystem_support_ratingnumberComposite satisfaction rating for system availability and support.
Commentscommentstext