The Office of Internal Audit (OIA) conducts an annual survey of Chattanooga residents to gather their views of city services. This dataset is a summary file of the overall satisfaction scores from 2012 to 2018. - See more at: http://www.chattanooga.gov/internal-audit/community-surveys
This dataset has the following 81 columns:
| Column Name | API Column Name | Data Type | Description | Sample Values |
|---|---|---|---|---|
| Year (Date) | year_date | calendar_date | 2013-12-31T00:00:00.000 2012-12-31T00:00:00.000 2014-12-31T00:00:00.000 2017-12-31T00:00:00.000 2016-12-31T00:00:00.000 view top 100 | |
| Year | year | text | 2015 2017 2012 2018 2013 view top 100 | |
| 1a | _1a | number | Overall, how do you rate the quality of life in Chattanooga as a place to live. (Very Good & Good) | 88.00 87.00 89.00 85.00 91.00 view top 100 |
| 1b | _1b | number | Overall, how do you rate the quality of life in your neighborhood as a place to live. (Very Good & Good) | 80.0 82.00 84.00 79.00 view top 100 |
| 1c | _1c | number | Overall, how do you rate the quality of life in Chattanooga as a place to work. (Very Good & Good) | 70.0 67.00 69.00 74.00 68.00 view top 100 |
| 1d | _1d | number | Overall, how do you rate the quality of life in Chattanooga as a place to raise children. (Very Good & Good) | 69.00 68.00 64.00 67.00 65.00 view top 100 |
| 1e | _1e | number | Overall, how do you rate the quality of life in Chattanooga as a place to retire. (Very Good & Good) | 71.00 69.00 70.0 74.00 64.00 view top 100 |
| 2a | _2a | number | How safe would you feel walking alone during the day in your neighborhood? (Very Safe & Safe) | 82.00 80.0 81.00 84.00 view top 100 |
| 2b | _2b | number | How safe would you feel walking alone during the day in the park closest to you? (Very Safe & Safe) | 63.00 68.00 64.00 66.00 67.00 view top 100 |
| 2c | _2c | number | How safe would you feel walking alone during the day downtown? (Very Safe & Safe) | 60.0 58.00 57.00 59.00 61.00 view top 100 |
| 3a | _3a | number | How safe would you feel walking alone during at night in your neighborhood? (Very Safe & Safe) | 52.00 54.00 56.00 53.00 view top 100 |
| 3b | _3b | number | How safe would you feel walking alone during at night in the park closest to you? (Very Safe & Safe) | 25.00 28.00 29.00 24.00 27.00 view top 100 |
| 3c | _3c | number | How safe would you feel walking alone during at night downtown? (Very Safe & Safe) | 23.00 26.00 27.00 25.00 view top 100 |
| 4a | _4a | number | Did anyone break into, or burglarize, your home during the last 12 months? (Yes) | 7.00 9.00 8.00 view top 100 |
| 4b | _4b | number | If yes, was it reported to the police? (yes) | 76.00 81.00 79.00 73.00 77.00 view top 100 |
| 5a | _5a | number | Did anyone break into, or attempt to break into, any vehicles belonging to your household during the last 12 months? (Yes) | 13.00 12.00 15.00 11.00 10.0 view top 100 |
| 5b | _5b | number | If yes, was it reported to the police? (Yes) | 57.00 52.00 56.00 53.00 62.00 view top 100 |
| 6a | _6a | number | Did you call 9-1-1 for an emergency during the last 12 months? (Yes) | 18.00 20.0 17.00 view top 100 |
| 6b | _6b | number | If yes, how do you rate the services you received on the the phone from the 9-1-1 calltaker? (Very Good & Good) | 81.00 83.00 85.00 89.00 82.00 view top 100 |
| 7a | _7a | number | How do you rate police services on the overall quality of services? (Very Good & Good) | 66.00 64.00 67.00 63.00 61.00 view top 100 |
| 7b | _7b | number | How do you rate police services on the conduct of police officers? (Very Good & Good) | 58.00 62.00 61.00 56.00 view top 100 |
| 7c | _7c | number | How do you rate police services on the speed of emergency police response? (Very Good & Good) | 45.00 44.00 48.00 49.00 47.00 view top 100 |
| 8a | _8a | number | Did you use fire or emergency medical services during the last 12 months? (Yes) | 12.00 13.00 11.00 view top 100 |
| 8b | _8b | number | If yes, how do you rate the services you received on overall quality of services? (Very Good & Good) | 92.00 85.00 87.00 84.00 90.0 view top 100 |
| 8c | _8c | number | If yes, how do you rate the services you received on speed of emergency response? (Very Good & Good) | 88.00 90.0 83.00 85.00 91.00 view top 100 |
| 9a | _9a | number | How do you rate your satisfaction with the following City services: Garbage Pick-up? (Very Satisfied & Somewhat Satisfied) | 86.00 87.00 90.0 88.00 85.00 view top 100 |
| 9b | _9b | number | How do you rate your satisfaction with the following City services: Yard-waste Pick-up? (Very Satisfied & Somewhat Satisfied) | 66.00 65.00 70.0 68.00 58.00 view top 100 |
| 9c | _9c | number | How do you rate your satisfaction with the following City services: Curbside Recycling? (Very Satisfied & Somewhat Satisfied) | 66.00 67.00 53.00 54.00 65.00 view top 100 |
| 9d | _9d | number | How do you rate your satisfaction with the following City services: Water Quality of Lakes and Streams? (Very Satisfied & Somewhat Satisfied) | 50.0 43.00 49.00 46.00 45.00 view top 100 |
| 9e | _9e | number | How do you rate your satisfaction with the following City services: Storm Drainage? (Very Satisfied & Somewhat Satisfied) | 47.00 44.00 48.00 43.00 50.0 view top 100 |
| 9f | _9f | number | How do you rate your satisfaction with the following City services: Sewers? (Very Satisfied & Somewhat Satisfied) | 51.00 49.00 50.0 53.00 46.00 view top 100 |
| 9ave | _9ave | number | How do you rate your satisfaction with City services? (average of surveyed city services) | 62.00 57.00 54.00 60.0 view top 100 |
| 10a | _10a | number | In the past 12 months, how many times did you: Visit any city park? (Daily & Weekly) | 18.00 19.00 17.00 view top 100 |
| 10b | _10b | number | In the past 12 months, how many times did you: Visit a city park near your home? (Daily & Weekly) | 18.00 15.00 16.00 17.00 view top 100 |
| 11a | _11a | number | How do you rate the quality of the parks near your home for well-maintained landscaping? (Very Good & Good) | 69.00 70.0 view top 100 |
| 11b | _11b | number | How do you rate the quality of the parks near your home for well-maintained facilities? (Very Good & Good) | 63.00 62.00 61.00 64.00 view top 100 |
| 11c | _11c | number | How do you rate the quality of the parks near your home for well-maintained playgrounds? (Very Good & Good) | 58.00 59.00 61.00 60.0 view top 100 |
| 12 | _12 | number | In the past 12 months, did anyone in your household participate in a Chattanooga Parks and Recreation activity? (Yes) | 18.00 15.00 20.0 16.00 view top 100 |
| 13a | _13a | number | How satisfied are you with the City's recreation programs, classes and events held at community centers, pools, or sports facilities: Affordability? (Very Satisfied & Somewhat Satisfied) | 26.00 24.00 28.00 25.00 view top 100 |
| 13b | _13b | number | How satisfied are you with the City's recreation programs, classes and events held at community centers, pools, or sports facilities: Variety? (Very Satisfied & Somewhat Satisfied) | 23.00 22.00 25.00 24.00 view top 100 |
| 13c | _13c | number | How satisfied are you with the City's recreation programs, classes and events held at community centers, pools, or sports facilities: Quality of instruction, coaching, leadership, etc? (Very Satisfied & Somewhat Satisfied) | 21.00 19.00 20.0 view top 100 |
| 14a | _14a | number | How do you rate traffic flow (congestion) on major streets and thoroughfares, excluding freeways during peak hours, that is 7-9am and 3:30-6pm? (Very Good & Good) | 37.00 34.00 39.00 28.00 35.00 view top 100 |
| 14b | _14b | number | How do you rate traffic flow (congestion) on major streets and thoroughfares, excluding freeways during off-peak traffic hours? (Very Good & Good) | 66.00 69.00 70.0 63.00 view top 100 |
| 15a | _15a | number | How do you rate City streets on smoothness? (Very Good & Good) | 23.00 25.00 30.0 27.00 33.00 view top 100 |
| 15b | _15b | number | How do you rate City streets on cleanliness? (Very Good & Good) | 51.00 49.00 43.00 46.00 45.00 view top 100 |
| 15c | _15c | number | How do you rate City streets on speeding vehicles? (Very Good & Good) | 25.00 27.00 23.00 21.00 view top 100 |
| 15d | _15d | number | How do you rate City streets on safety of pedestrians? (Very Good & Good) | 39.00 35.00 40.0 37.00 38.00 view top 100 |
| 15e | _15e | number | How do you rate City streets on safety of bicyclists? (Very Good & Good) | 28.00 29.00 32.00 27.00 view top 100 |
| 16a | _16a | number | Has a new commercial development been completed in or near your neighborhood in the last 12 months? (Yes) | 39.00 30.0 37.00 29.00 32.00 view top 100 |
| 16b | _16b | number | If yes, how do you rate it on attractiveness? (Very Good & Good) | 75.00 76.00 77.00 71.00 81.00 view top 100 |
| 16c | _16c | number | If yes, how do you rate it on improvement to your neighborhood as a place to live? (Very Good & Good) | 57.00 62.00 60.0 51.00 view top 100 |
| 17a | _17a | number | Has a new residentail development been completed in or near your neighborhood in the last 12 months? (Yes) | 28.00 35.00 24.00 25.00 38.00 view top 100 |
| 17b | _17b | number | If yes, how do you rate it on attractiveness? (Very Good & Good) | 78.00 76.00 77.00 71.00 69.00 view top 100 |
| 17c | _17c | number | If yes, how do you rate it on improvement to your neighborhood as a place to live? (Very Good & Good) | 66.00 57.00 59.00 63.00 54.00 view top 100 |
| 18a | _18a | number | How do you rate your neighborhood on housing affordability? (Very Good & Good) | 67.00 64.00 68.00 65.00 view top 100 |
| 18b | _18b | number | How do you rate your neighborhood on physical condition of housing? (Very Good & Good) | 65.00 66.00 view top 100 |
| 18c | _18c | number | How do you rate your neighborhood on closeness of parks or open spaces? (Very Good & Good) | 62.00 63.00 65.00 61.00 view top 100 |
| 18d | _18d | number | How do you rate your neighborhood on walking distance to public transit? (Very Good & Good) | 42.00 43.00 41.00 45.00 40.0 view top 100 |
| 18e | _18e | number | How do you rate your neighborhood on access to shopping and other services? (Very Good & Good) | 73.00 74.00 70.0 72.00 71.00 view top 100 |
| 18f | _18f | number | How do you rate your neighborhood on on-street parking? (Very Good & Good) | 34.00 33.00 37.00 36.00 35.00 view top 100 |
| 18g | _18g | number | How do you rate your neighborhood on street lighting? (Very Good & Good) | 62.00 58.00 59.00 60.0 view top 100 |
| 18h | _18h | number | How do you rate your neighborhood on availability of sidewalks? (Very Good & Good) | 37.00 35.00 33.00 36.00 38.00 view top 100 |
| 19a | _19a | number | How do you rate Chattanooga as a place to do business? (Very Good & Good) | 64.00 65.00 62.00 63.00 61.00 view top 100 |
| 19b | _19b | number | Do you own a business in Chattanooga? (Yes) | 12.00 13.00 11.00 view top 100 |
| 19c | _19c | number | If yes, how many employees does your business employ? (50 or less) | 97.00 95.00 96.00 94.00 view top 100 |
| 20a | _20a | number | In the last 12 months, about how many times, if ever, have you or other household members called 3-1-1 about public services? (1 time to more than 10) | 73.00 76.00 71.00 75.00 view top 100 |
| 20b | _20b | number | In the last 12 months, about how many times, if ever, have you or other household members ridden a local bus (CARTA)? (1 time to more than 10) | 21.00 19.00 17.00 18.00 20.0 view top 100 |
| 20c | _20c | number | In the last 12 months, about how many times, if ever, have you or other household members visited a Chattanooga Public Library branch? (1 time to more than 10) | 52.00 50.0 51.00 view top 100 |
| 20d | _20d | number | In the last 12 months, about how many times, if ever, have you or other household members attended an event at Memorial Auditorium or Tivoli? (1 time to more than 10) | 59.00 58.00 57.00 0 view top 100 |
| 20e | _20e | number | In the last 12 months, about how many times, if ever, have you or other household members used/visited McKamey Animal Center? (1 time to more than 10) | 29.00 28.00 26.00 25.00 30.0 view top 100 |
| 20f | _20f | number | In the last 12 months, about how many times, if ever, have you or other household members visited the Chattanooga.gov website? (1 time to more than 10) | 53.00 58.00 56.00 67.00 50.0 view top 100 |
| 20g | _20g | number | In the last 12 months, about how many times, if ever, have you or other household members been involved in a community project or attended a public meeting? (1 time to more than 10) | 38.00 37.00 36.00 39.00 43.00 view top 100 |
| 21a | _21a | number | Overall, how do you rate the quality of 3-1-1? (Very Good & Good) | 65.00 67.00 68.00 61.00 view top 100 |
| 21b | _21b | number | Overall, how do you rate the quality of bus services (CARTA)? (Very Good & Good) | 29.00 28.00 26.00 24.00 30.0 view top 100 |
| 21c | _21c | number | Overall, how do you rate the quality of experiences at Memorial Auditorium and/or Tivoli? (Very Good & Good) | 56.00 57.00 54.00 59.00 0 view top 100 |
| 21d | _21d | number | Overall, how do you rate the quality of animal control (McKamey)? (Very Good & Good) | 32.00 27.00 30.0 33.00 34.00 view top 100 |
| 21e | _21e | number | Overall, how do you rate the quality of public libraries? (Very Good & Good) | 52.00 50.0 49.00 view top 100 |
| 21f | _21f | number | Overall, how do you rate the quality of chattanooga.gov website? (Very Good & Good) | 44.00 43.00 50.0 49.00 41.00 view top 100 |
| 22a | _22a | number | Overall, how do you rate following aspects of City government performance: Value of services for City taxes paid? (Very Good & Good) | 42.00 44.00 46.00 40.0 view top 100 |
| 22b | _22b | number | Overall, how do you rate following aspects of City government performance: Overall direction the City is taking? (Very Good & Good) | 53.00 48.00 56.00 50.0 52.00 view top 100 |
| 22c | _22c | number | Overall, how do you rate following aspects of City government performance: Welcoming citizen involvement? (Very Good & Good) | 43.00 42.00 39.00 44.00 view top 100 |