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TREAS Public Facing - CSB 6 - Cust Serv - First Contact Res Rate - GC
data.michigan.gov | Last Updated 2021-03-26T17:58:03.000Z
Data has a lag time of 1 month.The third-party collections contractor has a contractual target to provide debtors with contact resolution at the point of first contact. Contact Resolution is defined as the reasonable attempt to resolve 'an immediate' account issue through education and/or some action. The primary goal is to increase the overall percentage of first contact resolution for sampled calls. In an effort to increase customer service throughout the Collection Services Bureau, it is important that the third-party collections contactor is able to provide helpful and accurate information to taxpayers. A higher percentage rate means that more taxpayers were able to be assisted correctly during their first contact with our third-party contractors.
API
PFAS Surface Water and Foam Results
data.michigan.gov | Last Updated 2021-04-22T18:21:36.000Z
Between 2018 and early 2020 EGLE sampled PFAS foam at Van Etten Lake and Cedar Lake in Oscoda near the former Wurtsmith Air Force Base and on Lake Margrethe in Grayling near Camp Grayling. Foam was also seen and tested at several other locations. Note that there are no standards for PFAS in foam, so no regulatory actions can be taken due to these results. All results are shared with MDHHS so that they can evaluate the data to determine if a foam advisory is needed. For questions about this dataset, please contact EGLE-Maps@Michigan.gov
API
US 50 States Boundaries Shapefile
data.michigan.gov | Last Updated 2019-10-21T20:14:40.000Z
2010. State boundaries shapefile for all 50 states and Washington DC. Source Description: "A zipped shapefile (163 kb) of US 50 states + DC, suitable for enhancing with new tabular data. Source is Esri Data & Maps for ArcGIS 10. Attributes as provided include only state name, state FIPS, state postal code, Census region, and "draw order". The attribute table can be enhanced by any software package which can write out a DBF file, but it MUST be saved in the original draw order, which matches a set of state attributes with the correct piece of geography." Find original dataset at https://www.arcgis.com/home/item.html?id=f7f805eb65eb4ab787a0a3e1116ca7e5

TREAS Public Facing - CSB 6 - Cust Serv - First Contact Res Rate - GC

PFAS Surface Water and Foam Results

US 50 States Boundaries Shapefile